Most of our products are exclusively handmade and everything we sell comes beautifully packaged. We only deliver at present to mainland UK. Delivery is charged at £3.99 per order.
We aim to make and dispatch all mainland UK orders within 10-14 working days. However, please allow up to 17 working days for large orders or orders made during a promotional period/ period of bad weather. Delivery is then 3-5 working days from day of dispatch. If you require your order by a certain date then drop us a line before ordering and we will do our best to make it happen.
As most of products are handmade to your chosen requirements, we cannot offer refunds but are happy to replace faulty products at no extra expense if damage has been identified within 5 days upon receiving. When returning items you must send the products using a track and signed for postage which is paid for by you. Items which are lost in transit will not be treated as returned.